# LoopLedger procurement and security packet

A buyer-facing approval packet for turning Referral Network into a paid pilot: commercial scope, data boundaries, access model, hosting plan, support coverage, automation limits, and sign-off evidence.

Canonical product page: https://ideas-realized.com/demo-library/referral-network
Live app: https://referral-network.ideas-realized.com
Decision window: Weeks 8-12
Approval owner: Client sponsor
Commercial snapshot: Referral network management software pilot package: $18k-$32k setup and $750-$2.5k/month recurring. Buyer can approve one chapter, one admin owner, one sponsor report audience, and a six-week pilot without board procurement.

## Approval Sections

### 1. Commercial approval
Owner: Sales lead
Status: ready
Packages the referral network demo into a signed pilot order: one branded workspace, roster import, referral workflow configuration, weekly support, and a sponsor evidence package. It keeps CRM sync, billing, and multi-chapter rollout out of the first deal unless separately approved.

- Recommended tier: Cohort pilot
- Payment milestones: 50 percent due at signature to reserve implementation slot and start roster mapping. 30 percent due after branded workspace, referral stages, and admin review are accepted. 20 percent due after sponsor-ready pilot report and expansion recommendation are delivered.
- Gross margin model: Target 60-70 percent implementation margin after roster cleanup, launch support, hosting, and weekly report tuning.

### 2. Data handling and import
Owner: Implementation lead
Status: needs-client
The first live pilot can start from CSV exports instead of a direct CRM integration. The import map focuses on member identity, referral status, relationship attribution, and recognition reporting.

- Cutover: Run a dry import into the tenant preview, reconcile duplicates with the chapter admin, then open logging for one meeting cycle before enabling sponsor reporting.
- Privacy note: Referral notes should exclude sensitive deal details unless the network has explicit member consent and a data-retention policy.
- Sources in scope: Member roster (80 to 250 member records); Referral history (50 to 500 referral records); Sponsor reporting fields (10 to 30 sponsor-visible metrics)

### 3. Access and role boundaries
Owner: Security reviewer
Status: scoped
The referral network pilot needs role boundaries around referral value, private notes, roster imports, and sponsor-facing reports before a chapter can invite real members.

- Identity provider: Email magic link for pilot users, with optional Google Workspace SSO after the first chapter launch.
- Session model: Tenant-scoped sessions with chapter id, role claim, and sponsor-viewer restrictions enforced server-side.
- Permission scopes: Referral lifecycle; Roster import; Sponsor reporting

### 4. Hosting and domain launch
Owner: Deployment owner
Status: scoped
A production handoff plan for taking Referral Network from sales preview to a client-owned launch domain with Netlify hosting, environment gates, monitoring, rollback, and canonical SEO/AEO checks.

- Hosting model: Single Next.js application deployed from GitHub to Netlify, with demo subdomains rewritten into app-only routes and canonical SEO pages kept on ideas-realized.com.
- Preview domain: referral-network.ideas-realized.com
- Production domain: referral-network.ideas-realized.com

### 5. Support and SLA coverage
Owner: Shared launch thread
Status: ready
A buyer-ready support model for launching Referral Network with triaged tickets, service levels, training artifacts, success milestones, and renewal proof tied to the first pilot cohort.

- Launch channel: Shared launch thread: Business days during pilot
- Renewal signal: Demo to discovery: 6 qualified discovery requests per quarter
- Service levels: Shared launch thread Next business day; Weekly pilot review Scheduled

### 6. Automation and notification guardrails
Owner: Product lead
Status: scoped
The live pilot should reduce manual chapter admin work by turning referral status changes into reminders, recognition prompts, and reporting tasks.

- Rules: Stale introduction reminder (template); Meeting recognition queue (ready); Sponsor report checkpoint (optional)
- Escalations: Unacknowledged referral: No acknowledgement after four business days.; Private note risk: Sponsor-visible report includes private referral notes.

### 7. Billing and renewal readiness
Owner: Client sponsor
Status: ready
Commercial controls for selling Referral Network: invoice milestones, pilot entitlements, seat packaging, renewal checkpoints, legal readiness, and upgrade triggers tied to the rebrand-ready pilot offer.

- Billing model: Cohort pilot: Target 60-70 percent implementation margin after roster cleanup, launch support, hosting, and weekly report tuning.
- Pilot price: $18k-$32k
- Recurring price: $750-$2.5k/month

### 8. Statement of work and signature packet
Owner: Client sponsor
Status: ready
The SOW package turns the proposal and deal desk into signable scope, milestones, service levels, exclusions, and signature blocks for Northstar Referral Guild.

- Statement of work: /demo-library/referral-network/statement-of-work
- SOW JSON: /demo-library/referral-network/statement-of-work.json
- Client proposal: /demo-library/referral-network/client-proposal

## Redlines and Change Controls
- Do not promise private member-to-member messaging as part of the pilot.
- Do not commit to real-time CRM writeback before API review.
- Do not expose referral value by member without explicit buyer approval.
- Additional chapters, billing, or member renewal workflows: Scope as a separate expansion package after the first sponsor review.
- Bidirectional CRM sync or automatic activity creation: Requires API review, field map approval, and integration estimate.

## Approval Checklist
- Pilot order accepted: Signed order form, chapter owner, sponsor report audience, and six-week pilot window confirmed.
- Roster import approved: Member records loaded with fewer than 3 percent blocking exceptions and sponsor fields validated.
- Sponsor evidence accepted: Pilot KPI report reviewed and expansion decision captured as go, pause, or revise.
- Submit a referral and move it through acknowledgement: Referral board, follow-up task, and recognition card update together.
- Export partner cohort implementation spec: Markdown and JSON exports include GTM and launch package fields.
- Hide private value from sponsor viewer role: Permission matrix ready; needs client sign-off.
- Canonical and noindex routing verified: Main-domain landing pages remain canonical while app-only routes are used for subdomain launch URLs.
- Client proposal and implementation spec approved: LoopLedger pilot proposal and JSON/Markdown implementation spec are reviewed before production domain cutover.
- Roster import completes with fewer than 3 percent blocking exceptions.
- Chapter admin logs or updates at least 25 referral records during pilot.
- Stale follow-up queue is reviewed weekly and exported in the sponsor report.
- Pilot review produces a go, pause, or expand decision for CRM integration.